This was my second trip to Tires Now. Very easy to make appt online or by phone. Exceptional service and friendliness of staff. However, what I told the rep had happened did not get relayed correctly to the tech, who was told to look for a dashboard puncture warning light when I told the desk rep twice it had gone off the day of my visit. Another item was also misrepresented to the tech. I left feeling sheepish. Will probably return though. No explanation for puncture light sudden appearance. Otherwise I'd be giving a 5-star rating.