Very helpful. I dropped my wallet as I got out of my truck....... I gave them the key and went to hang out in the bike shop. I came to get my truck after my tires were ready, they surprised me with my wallet, unscathed. THANKS!! Got the truck with four new tires and valve stems, as advertised. Solid. I also keep a big trauma med pack on the shotgun seat floor, because I used to work as an EMT. With flashlights and tourniquets hanging in the pockets..... and they didn't touch a thing. Seems like a great place, and Sydney has the best customer service I've seen in a long time. She did such a good job I had to ask her if she's single. She isn't. Oh well. But good tire experience.